Help & Refunds

MACHINE
SUPPORT.

Something go wrong at the machine? Report it below. First response within 24-48 hours. Refunds processed within 48-72 hours of verification.

Machine Info

Machine ID / Serial number*

Location / Venue name*

City*

State*

Transaction Info

Date & time of transaction*

Amount charged

Last 4 digits of card used

Transaction / receipt ID (if you have it)

Product you tried to buy

What Happened

Issue type *

Describe the problem *

Refund / replacement request?

RefundReplacement productBothJust reporting it

Your Info

First name*

Last name*

Email*

Phone*

We'll use this to follow up on your report and process any refund.

Response within 24-48 hours. Refunds processed within 48-72 hours.